
Troubleshooting startup problems 16-31
System bus diagnostics
Standard 1.0 Modular Option EC Installation and Maintenance Guide November 1999
System bus diagnostics
Introduction
Before you troubleshoot the bootup, verify that the problem is
not with either simple cabling errors or the terminal. Check that
• PCP installation and cabling conform to the guidelines in
Chapter 8 and (there are no loose or improperly installed
cards or cables).
• There are no problems with the terminal (refer to the
procedures in “Troubleshooting terminal problems” on
page 16-15”).
The Meridian Mail system bus is controlled by the utility card
located in node 1 of a multi-node system. A fault on the system
bus can cause all communication between nodes to be lost. If a
system bus problem is suspected, follow the steps outlined
below.
Performing system
bus diagnostics
To perform system bus diagnostics, follow these steps.
Step Action
1 Check the backplane switch settings for all modules. Refer to
Chapter 8 for backplane switch settings.
2 If the utility card diagnostics were on node 1, ensure that the
diagnostics passed. If they did not pass, replace the utility card.
3 Verify that the cabling between shelves is correct and secure.
4 Verify that all cards in the system are properly seated.
5 Observe the BootROM output on the node 1 terminal.
6 If the “Utility Card Check OK” message or the BTGA tests, or
both, do not appear in the BootROM messages, replace the
utility card.
7 If the problem persists, replace the Enhanced MMP40
(MMP40) card.
8 Power on the system.
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