Seagate ST31230N/ND Installationsanleitung PDF herunterladen (Seite 147)

Configuring the Meridian 1 Option 11 switch 10-13

Defining the Meridian Mail DNs on the Option 11 switch

Standard 1.0 Option 11 EC Installation and Maintenance Guide November 1999

Overlay 23—Voice

Services ACD-DN

parameters

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NCFW x...x Night call forward DN (up to 23

digits). This is the destination

number where the switch will

reroute calls when the Meridian

Mail system is down.

<cr> Press carriage return to the end

of the Overlay.

REQ **** Exit the Overlay.

3 Define voice service DNs on the Option 11 switch.

If the service requires dedicated voice channels,

define an independent ACD-DN as in the previous

step. If the services share the same pool of voice

channels (which is typically the case), define

ACD-DNs and configure them to night-call-forward

to the Meridian Mail DN.

Prompts Responses Description

REQ NEW

TYPE ACD ACD data block

CUST xx Option 11 customer number

ACDN xxxx ACD Directory Number. This is

the DN to access a specific voice

service. This number should be

the same as that defined for the

voice service in the VSDN table

in the Meridian Mail system.

MCW NO Set to NO for voice services. (Set

to YES for NMS satellite sites

and multi-tenant sites using the

multi-customer option.)

MAXP 1 Maximum number of agent

positions.

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Seagate ST31230N/ND Installationsanleitung Seite 147