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NetBackup ServerFree Agent Problems

80 NetBackup ServerFree Agent System Administrator’s Guide

For the Chaparral router:

◆ In the /usr/openv/netbackup/logs/bptm log, the asc and ascq bytes (bytes

12 and 13, counting from byte 0) of the SCSI sense data contain error codes for the

Chaparral router. If the asc/ascq bytes contain non-zero values (those other than

0x0), an error has occurred.

◆ In the /usr/openv/netbackup/logs/bptm log, byte 14 of the SCSI sense data

contains extended copy error codes for the Chaparral router. If byte 14 contains a

non-zero value (not 0x0), an error has occurred.

Note: Contact Chaparral technical support for a description of the sense data

codes. Figure 15 shows example SCSI sense data.

Figure 15. Example SCSI sense data

For the Pathlight SAN Gateway

◆ In the /usr/openv/netbackup/logs/bptm log, the asc and ascq bytes (bytes

12 and 13) of the SCSI sense data contain error codes for the Pathlight SAN

Gateway. If the asc/ascq bytes contain non-zero values (not 0x0), an error may

have occurred (see Figure 15).

Note: Contact Pathlight technical support for a description of the asc and ascq

bytes of the sense data codes.

Status code 227: no entity was found

Indicates any of several problems, as follows:

◆ Check the /usr/openv/netbackup/logs/online_util log on the client for the

following messages:

onlfi_get_fsmap_info: FTL - /usr/openv/netbackup/fi.conf open

failed. Errno = 2: No such file or directory

onlfi_process_fs_list_fs_entry: FTL - No frozen image mapping

information for /vol1

start_copy: starting execute_3pcopy(), number segments = 1, total blocks 256

process_copy_error: sense data =

0x70 0x0 0xa 0x0 0x0 0x0 0x0 0x1d

0x0 0x12 0x0 0x0 0x28 0x0 0x89 0x0

0x0 0x0 0x2 0x70 0x0 0x6 0x0 0x0

0x0 0x0 0xa 0x0 0x0 0x0 0x0 0x28

0x0 0x0 0x0 0x0 0x0

NetBackup 4.0V ServerFree Agent System Administrator's Guide for Solaris

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Seagate ST39175LW Betriebsanweisung Seite 90