Seagate ST39175LW Betriebsanweisung PDF herunterladen (Seite 89)

Chapter 6, Troubleshooting 79

NetBackup ServerFree Agent Problems

◆ An incorrect lun is specified in the 3pc.conf file, or the device does not exist.

◆ An appropriate mover.conf file (with or without file-name extension) could not be

found. In this case, the /usr/openv/netbackup/logs/bptm log may also show

the following:

09:51:04 [22281] <2> setup_mover_tpc: no mover.conf.vertex_std_tpc

or mover.conf file exists, cannot perform TPC backup

09:51:04 [22281] <16> bptm: unable to find or communicate with

Third-Party-Copy mover for class vertex_std_tpc

Make sure that an appropriate mover.conf file exists in /usr/openv/netbackup

on the media server. This file can be any of the following:

◆ mover.conf.class_name file, where class_name exactly matches the name of

the class.

◆ mover.conf.storage_unit_name, where storage_unit_name exactly matches the

name of the storage unit selected in the Backup Policy Management Change Class

attributes dialog.

◆ mover.conf file (no extension) for configurations that have only one third-party

copy device.

Note that NetBackup looks for an appropriate mover.conf file in the above order.

◆ The SCSI pass-through path of the third-party copy device, as entered in the

mover.conf file (with or without file-name extension), does not exist. In this case,

the /usr/openv/netbackup/logs/bptm log may also show the following:

09:50:12 [22159] <16> setup_mover_tpc: open of passthru path

/dev/sg/cXtXlX failed, No such file or directory

09:50:12 [22159] <16> bptm: unable to find or communicate with

Third-Party-Copy mover for class vertex_std_tpc

Correct the SCSI pass-through path of the third-party copy device that is entered in

the mover.conf file.

◆ The third-party copy device returned an error.

If you see either of the following messages in /usr/openv/netbackup/

logs/bptm log:

cannot process extended copy error due to truncated

sense data, may be HBA problem

disk error occurred on extended copy command, key = 0x0,

asc = 0x0, ascq = 0x0

(where key, asc and ascq are all zero)

your host-bus adapter (HBA) and its driver may need to be updated, or may not be

supported by NetBackup ServerFree Agent. The host-bus adapters and drivers

supported in this release are listed in the NetBackup 4.0V Release Notes.

NetBackup 4.0V ServerFree Agent System Administrator's Guide for Solaris

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Seagate ST39175LW Betriebsanweisung Seite 89