
Before You Start
Before You Start
Observe the following points when performing the configurations described in this
chapter:
◆ The VERITAS support web site (http://www.support.veritas.com) contains server
platform compatibility information for a number of vendors and products (see the
NetBackup Product > Compatibility area of the site). Verify that your server platform
is supported before configuring devices.
◆ For NetBackup to recognize and communicate with connected devices and for device
discovery to discover devices, NetBackup issues SCSI pass-thru commands to the
devices in a configuration.
A tape driver must exist for each tape device. Attached devices appear in the registry.
◆ Use the Microsoft Windows device applications to verify that the devices are
configured correctly. The device applications available on your server may differ
depending on your Windows operating system. Make sure you can “see” your
devices on the SAN before you install and configure the SSO option.
◆ If you have multiple devices connected to a fibre bridge, Windows may only see one
LUN. This will normally be the device with the lowest-ordered LUN.
This limitation occurs because of the default install settings for the device driver for
some fibre channel HBAs. See your vendor documentation to verify the settings.
Installing Tape Device Drivers on 32 Bit Servers
When installing NetBackup for the first time, VERITAS recommends that you install the
device drivers for your storage device after you install NetBackup software and before you
configure NetBackup.
If you are upgrading NetBackup, you can install the latest tape device drivers before you
upgrade NetBackup.
Use the device driver install wizard to install the latest device drivers.
▼ To obtain device driver installation software
If you do not have a CD-ROM, you can download the NetBackup Tape Device Driver
installation software from the VERITAS support web site.
http://www.support.veritas.com
94 NetBackup Media Manager Device Configuration Guide for UNIX, Windows, and Linux
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