Seagate ST3500320SV - SV35.3 Series - Hard Drive Bedienungsanleitung PDF herunterladen (Seite 8)

Description:

A firmware issue has been identified that affects a small quantity of Seagate® Barracuda® hard

drive models, which may result in data becoming inaccessible after a power-off/on operation.

Products:

Barracuda 7200.11, Barracuda ES.2 SATA, Maxtor® DiamondMax® 22.

Initial Assessment:

Seagate analysis currently shows:

• The Annualized Return Rate for this issue is less than 0.3% for Desktop product and

significantly less for Business Critical/High Availability applications. Despite this issue, these

products are operating within or better than their specified reliability ratings.

• There is no known data loss associated with this issue – for drives which experience this

issue, data remains on the drive and will be accessible once drive functionality has been

restored.

• All Standard OEM and Channel Drives manufactured after Dec 19

2008 are not susceptible

to this issue.

• All other OEM -Specific configurations manufactured after Jan 12

2009 are also exempt from

this issue.

Proposed Solution:

Based on the low risk as determined by an analysis of actual field return data, Seagate believes

that the affected drives can be used as is. However, as Seagate is committed to customer

satisfaction, a firmware update is also available on Seagate’s website.

Barracuda 7200.11 – Customer Update

Seagate Confidential

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Seagate ST3500320SV - SV35.3 Series - Hard Drive Bedienungsanleitung Seite 8